Are you worried about a measuring mistake when ordering from Veneta Blinds?
No need to worry we've got you covered
At Veneta, we know that mistakes happen, and we want you to have peace of mind when buying window coverings online.
That’s why, when you buy blinds and curtains from Veneta you can purchase Measure Insurance! Get peace of mind.
Before you get started on measuring, watch our simple instruction video on how to measure your windows, to ensure you get perfect fitting blinds and curtains, every time.
Trust us, it's a piece of cake, remember, as the tradies say... measure twice, order once!
- Original blind to be donated to the closest Salvation Army store in your area
- Exchange only valid for the same product type and colour. Exchanges are restricted to size only
- Veneta Blinds must be notified within 14 days of you receiving the product(s)
- Commercial orders do not qualify
- Floor plan/drawing measurements do not qualify (must measure yourself)
- Must measure by Veneta’s measure guide provided here
- Blinds within tolerance of the size ordered do not qualify, for more information see the Specifications Tab for each blind
- Shutters & Clearance Honeycomb Blinds do not qualify for Measure Insurance
- Price may need to be adjusted depending on size of measurement difference.
- Measurement insurance applies to that individual invoice only.
- A Veneta Windows Covering Consultant will contact you to confirm your measurements, colour and type of blind.
- Maximum of 1 (one) claim per opening
Refusal & Limitations:
Without Prejudice, Veneta Blinds reserves the right to refuse the issue of Measure Insurance to a Customer which will be presented to the Customer prior to the order being processed. Customers who have had Measure Insurance refused will be presented with a refund to the value of the Measure Insurance. Veneta Blind’s Customer Representatives do not have information detailing reasons for refusal. The decision rests with Veneta Blinds Management.
For any one order exceeding 2 or more window coverings, claims are limited to no more than 50% of the total order value. Where a claim exceeds 50% of the total order value, the Customer will be offered a cost price replacement option. Those with total orders of 2 or less blinds are excluded from this condition.
If you are still unsure about measuring by yourself, give one of our Window Covering Consultants a call and they will be able to walk you through the process so you don’t have to do it alone. Call us on 1800 836 382 and ensure your blinds fit perfectly today.
To add Measure Insurance to your blinds order, click here
We stand by the quality of our custom made products by offering a 5 Year Warranty on our entire range.